Privacy Policy
We value you as a customer and respect your right to privacy. We know that you purchase products and services from us because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.
Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.
Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business affiliates are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.
Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms, from your transactions with our affiliate companies or others. We may collect information from a consumer-reporting agencies or medical providers. This collection depends on the product or service that you request.
Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for legal or regulatory purposes. These include the following types of information:
• We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
• We may disclose information from your transactions with our affiliate companies. This may include your account balance, policy coverage and payment history. This may also include premium paid, preferences, claims and purchase method.
• We may disclose information we receive from consumer-reporting agencies or other reports. This may include your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports and other driver data. This disclosure depends on the products you select and request.
• We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.
Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:
• Underwriting insurance
• Administering your policy, account, or claim
• As required or permitted by law
• As otherwise authorized by you
Internet Policies
What information does Sterling Peaks Insurance Agency collect from websites? Sterling Peaks Insurance Agency may collect the information you provide when you:
• Request information from the Sterling Peaks Insurance Agency website
• Use online tools and calculators
• Apply online for products
• Subscribe to online services
• Complete an online form
• Conduct transactions online
• Apply for a job online
Sterling Peaks Insurance Agency contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.
Visitor Data
• Sterling Peaks Insurance Agency collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our website.
• Sterling Peaks Insurance Agency gathers data on its website. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our website. We also collect information on an individual basis on areas of our website that require visitors to log on using an ID and password. We may collect the following data:
• How many people visit our website
• The pages they visit and the features they use
• How long they stay on our website
• The website people come from before reaching our website
Use of "Cookies"
We store a cookie on your computer when you visit our website. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our website. We use a third-party tracking utility, which may set cookies, to analyze how users move within our website.
E-mail
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and your reply. Please be careful about the information you give us in e-mail. As with any public website, this communication may not be secure.
Web Links
It is important to note that other companies or organizations may have links on the Sterling Peaks Insurance website. We are not responsible for the collection, use, or security of information by the companies or organizations outside of Sterling Peaks Insurance Agency usage.
Why does Sterling Peaks Insurance Agency collect information on its website?
Sterling Peaks Insurance Agency or our business affiliates use the information from our website for many purposes:
• Edits and feedback
• Marketing and promotions
• Analysis of user behavior
• Product development
• Content improvement
• Informing advertisers how many visitors have seen or clicked on their advertisements
• Customize website content and layout
What happens if Sterling Peaks Insurance Agency changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our website. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.
If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our website for 30 days.
Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.
We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:
• All policy numbers you want to access.
• Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
• We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
• You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
• Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask that agency to give you a copy of your report, as we cannot give this information out per current state and federal laws and regulations.
Please send any inquiries to us at:
Sterling Peaks Insurance Agency
ATTN: Privacy Department
529 25 1/2 Rd Suite B111
Grand Junction, CO 81505
When you write to us, please include your name, address, policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Sterling Peaks Insurance Agency customer service representative. The phone number is in your policy packet.
This privacy statement describes our privacy practices for both current and former customers. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.
Thank you for choosing Sterling Peaks Insurance Agency. We look forward to working you.
We value you as a customer and respect your right to privacy. We know that you purchase products and services from us because you trust that we stand behind our promises. We pledge our commitment to treat your information responsibly. We created this privacy policy to show you that we are working hard to protect your privacy.
Information sharing and opt out
We do not sell your personal information to anyone for any reason. We do not share it, except for the reasons described below, which are permitted by federal and state law. Therefore, there is no need for you to opt out. If we change our policy, we will tell you and give you a chance to opt out before we share your information.
Confidentiality and security
We use physical and technical safeguards to protect your information. We restrict access to your information to those who need it to perform their jobs. Third-party business affiliates are bound by law to use the information only for our purposes. They may not disclose it or use it in any other way. We comply with all data security laws.
Collecting your personal information
We collect personal information about you from different sources. For example, we collect information you send us on applications and forms, from your transactions with our affiliate companies or others. We may collect information from a consumer-reporting agencies or medical providers. This collection depends on the product or service that you request.
Disclosing your personal information
We do not sell your information to anyone. We may disclose this information to a business that carries out services and marketing for us. We may disclose your information as required or permitted by law. We may disclose your information for legal or regulatory purposes. These include the following types of information:
• We may disclose information we receive from you on applications or other forms. This may include your name, address, beneficiaries, Social Security number and family member information. This may also include assets, income, and the property address and value.
• We may disclose information from your transactions with our affiliate companies. This may include your account balance, policy coverage and payment history. This may also include premium paid, preferences, claims and purchase method.
• We may disclose information we receive from consumer-reporting agencies or other reports. This may include your credit report, motor vehicle and driver data. This may also include medical and employment data, loss history reports and other driver data. This disclosure depends on the products you select and request.
• We may disclose information to companies that perform marketing services on our behalf. As permitted by law, we may disclose some information to other financial institutions with which we have joint marketing agreements.
Using your medical information
We sometimes must collect medical information to provide you a product or to pay a claim. We do not use or share it for any purpose, except the following:
• Underwriting insurance
• Administering your policy, account, or claim
• As required or permitted by law
• As otherwise authorized by you
Internet Policies
What information does Sterling Peaks Insurance Agency collect from websites? Sterling Peaks Insurance Agency may collect the information you provide when you:
• Request information from the Sterling Peaks Insurance Agency website
• Use online tools and calculators
• Apply online for products
• Subscribe to online services
• Complete an online form
• Conduct transactions online
• Apply for a job online
Sterling Peaks Insurance Agency contracts with certain unaffiliated business partners who help us deliver online products and services. They may keep the information you provide. Other online activities are listed below.
Visitor Data
• Sterling Peaks Insurance Agency collects site-aggregate and customer-specific information about the pages you view on our site. We log IP addresses, browser and platform types, domain names, access times and referral data. We also collect information a customer volunteers on surveys and electronic forms. This information is used to improve our website.
• Sterling Peaks Insurance Agency gathers data on its website. This is a standard industry practice and is used to find out how visitors use our site. We collect aggregate information on the public areas of our website. We also collect information on an individual basis on areas of our website that require visitors to log on using an ID and password. We may collect the following data:
• How many people visit our website
• The pages they visit and the features they use
• How long they stay on our website
• The website people come from before reaching our website
Use of "Cookies"
We store a cookie on your computer when you visit our website. A cookie is a tiny piece of information that is required to create and maintain a secure session. Cookies let you request information and do business online. Cookies do not have confidential or personal information. They do not track a user after leaving our website. We use a third-party tracking utility, which may set cookies, to analyze how users move within our website.
We keep the e-mail you send to us. If you agree to receive e-mail messages from us, we will keep the information you give us to send e-mail of specific interest to you. If you choose to send us e-mail, we keep your e-mail, your e-mail address, and your reply. Please be careful about the information you give us in e-mail. As with any public website, this communication may not be secure.
Web Links
It is important to note that other companies or organizations may have links on the Sterling Peaks Insurance website. We are not responsible for the collection, use, or security of information by the companies or organizations outside of Sterling Peaks Insurance Agency usage.
Why does Sterling Peaks Insurance Agency collect information on its website?
Sterling Peaks Insurance Agency or our business affiliates use the information from our website for many purposes:
• Edits and feedback
• Marketing and promotions
• Analysis of user behavior
• Product development
• Content improvement
• Informing advertisers how many visitors have seen or clicked on their advertisements
• Customize website content and layout
What happens if Sterling Peaks Insurance Agency changes its privacy policy?
If we decide to change our privacy policy, we will post the changes on our website. This way you always know what information we collect, how we use it, and under what circumstances we disclose it.
If we decide to use your personal information in a different way than for the use that we told you when we collected it, we will notify you by posting a note on our website for 30 days.
Questions
We value our customers and want you to understand how we use the information we collect. Please contact us if you have any questions about our privacy policy.
We will provide you a copy of your personal information that we control and can reasonably retrieve. To access your information, you must provide the following:
• All policy numbers you want to access.
• Please sign your request and have your signature notarized. This ensures the identity of the person requesting the information.
• We do not currently charge a fee to cover the cost of providing you with a copy of this information. However, we do reserve the right to charge a small fee in the future.
• You may request that we correct your personal information in our files. Please note that we do not control information provided by third parties. So, you will need to contact the third party to correct any information from them.
• Sometimes we obtain your consumer or credit report. If so, you may request the credit-reporting agency's name and address. You may ask that agency to give you a copy of your report, as we cannot give this information out per current state and federal laws and regulations.
Please send any inquiries to us at:
Sterling Peaks Insurance Agency
ATTN: Privacy Department
529 25 1/2 Rd Suite B111
Grand Junction, CO 81505
When you write to us, please include your name, address, policy number, and your agent name and number, if you know it. You can contact your agent to change information that we control, such as your address. Or, you may contact your Sterling Peaks Insurance Agency customer service representative. The phone number is in your policy packet.
This privacy statement describes our privacy practices for both current and former customers. Please share this information with everyone covered by your policy or contract. If you request, we will send more copies of this statement.
Thank you for choosing Sterling Peaks Insurance Agency. We look forward to working you.
